If you're looking to get a ticket, and you want to know what software is installed on the SAE PCs and Macs, we've put together a list of provided software here:

https://docs.google.com/spreadsheets/d/1JGJHrUbk5C1yHNMVQ0feGDCOcKB3ig8YOQpbqA0D9AM/edit?gid=0#gid=0 (version numbers to be updated)

Please note there is no Administrator access on the SAE machines. If you need to install software not already provided, it must either be installable without administrative privileges, or you'll need to BYO laptop.